All posts by Dorothy Nesbit

Struggling with the way things are? Time to notice what is

I’m feeling angry.

Sometimes, life brings us the very lessons we most want to teach others …again and again and again.  It’s the Ground Hog day of the teacher’s own learning.  We get to take the learning with humility or we get to pretend.

Our students always find us out.

So, with timely synchronicity, this week I received the response to an appeal I put forward a few weeks ago as a reminder of just how hard it can be to notice how things are, accept them, and move on from there.  There was nothing in the response to my appeal that gave me any comfort that justice (natural or otherwise) has been done.

The challenge of accepting what is

Maybe you’re familiar with the challenge of accepting what is.

You know your boss has had all sorts of training that suggests that seeing the best in people or working collaboratively (or… or… or…) is more likely to get good results and still, your boss is managing you in ways which leave you feeling your work isn’t appreciated, that you’re liable to be punished for breaching rules you didn’t know existed (or, worse still, for breaching rules that you know don’t exist), that the give is all coming from you and the take is all coming from your boss.  Every time you think about your boss you chafe against an approach which ought to be different.

You think the way your (insert brother, sister, spouse, mother, father, friend, colleague, other) is behaving right now is outrageous.  You can dress up the language (‘ineffective’, ‘unhelpful’, ‘inappropriate’ or whatever) but, fundamentally, you’re finding it heard to accept somebody else’s choices and you think they should be choosing something different.  You feel angry, upset, disappointed, frustrated…

You’re managing a member of staff who, by now, should have mastered a certain skill or who lacks motivation.  Hey!  Worse still, maybe you’re managing a whole team of people who lack the motivation or the polish or the commitment you expect to see in your team.  You can’t believe your team member(s) could be so unprofessional.  Maybe, even, you can’t believe your predecessor in the job could have let things go on so long the way they are.

At home, you’ve asked your son – repeatedly – to tidy up his room and he keeps on saying yes… and doing no.  You can’t believe he’s being so uncooperative and still expecting you to (insert cook meals, pay for his violin classes, drive him from A to B, give out copious amounts of hugs and emotional support, other) as if everything’s working perfectly.

Whatever the reason, you’re struggling to accept something that isn’t the way you’d like it to be – often, with good reason.

Living with Radio 4

Now, I want to take a moment to talk about my life long relationship with BBC Radio Four.

Growing up, the radio was always on in the kitchen at Malt House Farm.  At least, at some stage the “wireless” was always on until it became a radio.  And it was always tuned to BBC Radio Four.  Woman’s Hour, Alistair Cooke’s Letter From America… The Archers was on at 7pm in the evening, again at 2pm the next day and again on Sunday mornings.  I marvel now at how I was able to do my homework to the background noise of BBC Radio Four.

More recently, though, I have had periods of abstinence.  In particular, I have chosen not to wake up to the theme of “who’s to blame?” which seems to prevail on the Today programme.  Does there always need to be someone to blame?

I mention this because it seems to me that the idea that something or someone should be different is culturally sanctioned in my own corner of the world.  So if, like me, you’re chafing right now at something or someone that really isn’t working for you, you’re only doing something that is widely accepted as an okay way to go about your life.

How though, might this play out over time?

In the land of “things ought to be different”

I remember hearing of one company director who was fundamentally opposed to the strategic direction his company was taking and campaigned vociferously to reverse a decision to go in a particular direction.  When his arguments fell on deaf ears, he shouted a little louder and a little louder, without ever stopping to take stock.  You only had to look at the composition of the board to realise that the decision was not going to change.  Meantime, he gained a reputation for being difficult to work with and lost the good will of his peers.

And what about the leader who pursued her childhood dream and achieved it, striving to prove her parents wrong (“Is that really you, dear?”) by working towards and gaining a senior leadership role.  On a leadership course, feedback from her staff suggested that she had a very limited range of leadership styles and that levels of satisfaction amongst her team members were low.  She felt angry and resentful – after all that she’d done for them!  Still, twenty years into her career, she was still trying to prove her parents wrong.

Recently a friend of mine who is a senior employment lawyer pointed to some of the injustices that staff face in the hands of their employers.  The trouble is, she said, even when companies are clearly in breach of the law, it’s hard to bring a case and expect to continue to work in the organisation that has got it wrong.  And there are other costs, too… the emotional toll, the time, the money, the risk to your relationships with loved ones as they worry about you at first and then get irritated with you for what you’ve put them through over time.

Noticing what is

Some of the most effective leaders have an ability to notice what is.

The company director who can survey the board and and get under the rhetoric of his or her colleagues to notice what the Finance Director gets most excited about or to identify the tiny incongruities between what the CEO says and what he or she does in practice, has information that can inform decisions and lead to a more effective approach.  Can’t get the FD on board?  Let me tell him about the impact this will have on profit margins and how… since this is clearly what is most important to him.  Sometimes, too, noticing that you have some fundamental differences with your colleagues is an invitation to notice what’s most important to you and to consider what changes you can make that will lead you towards a life that is aligned to your values.

If you’re unhappy in your job, noticing that you have achieved your childhood dream but that this has not given you the joy and satisfaction you thought it would, or rid you of your concern that your parents might not think well of you, or even given you staff who are happy and fulfilled in their work or performing well… this, too, opens up the opportunity to notice the yearnings of your heart.  What is it you really want?  Your parents’ approval?  And what does that tell you about what, with or without any particular response from your parents, you really want?  Acceptance… understanding… love…?

The person who is considering taking his or her employing organisation to court may indeed have been  wronged by his or her manager, company or organisation.  The law may have been broken.  His or her manager may indeed have broken company rules.  Natural justice may not have been served.  These are, though, things that have happened and cannot be changed.  For this person, too, there some fundamental needs have not been met… for understanding, consideration, respect…  to recognise these needs is, in itself, to honour them.  More than this, taking time to notice these needs and all the emotion that comes with a situation in which they have not been met or have even been violated, can guide an employee in what to look for when making requests of a current manager or seeking to work with a new employer.

Noticing what is is about being curious about other people – how does he tick?  What are her chief concerns?  It’s about noticing the politics of an organisation.  What are the official rules?  The culture?  What happens in practice?  Noticing what is is also about being curious about ourselves.  What thoughts are we having?  What emotions?  What is happening in our body?  Noticing, too, is about being curious about the information that we don’t yet have.  What understanding do team members have of the job they are expected to do?  Do they have clear job descriptions?  When were they last updated?  What about their performance reviews – what did their line manager say?  Each question opens up new avenues of enquiry and takes us from the world of assumption.  We may not like the information that emerges and still, we are more informed.

Sometimes, it starts with the emotion

I wonder if there’s any area in which you find yourself thinking that things ought to be different.  If there is, I invite you to notice…

…What is it that you feel so strongly about?  What do you feel?

…What thoughts are you having about the person or situation you’re struggling with?

…What do you know?  What do you not yet know?

…What can you do?  What is beyond your control or influence?

Yesterday, I tried hard to move quickly beyond the anger I feel about my own experiences in current months… and I did feel angry and upset.

It seemed important to notice what I know and what I don’t know… to find out who chaired the appeal, for example, who was at the meeting… and whether or not due process has been followed.  In the words of one friend –  “Aren’t appeals panels supposed to have discrete (i.e. no overlapping) membership with the original panel?”

Today I am just noticing my response to each new piece of information that comes my way.

I know I don’t want to feel angry for ever and still…

For now, that is how I feel.

Smoothing your path with compassionate collaboration

2013 was a challenging year for me personally and, if you’ve been reading my blog, you’ll know I made a somewhat chaotic start to 2014.  Exhausted, I have faced any number of new tests at a time when I feel my energies are depleted.

At work, in a state of exhaustion, I have faced inner struggle as my body tells me I need to rest and my inner Company Director tells me I need to crack on.  In need of space, I’ve found it hard to handle some of the challenges that face me personally and have had some difficult interactions with loved ones.

Only the other day, I missed signs that, triggered by something I’d said, a very dear friend was close to losing his temper with me – something he has never done in the quarter century we’ve known each other.

Conflict – a part of our human experience

It seems I am not alone.  Whether in the work place or at home, conflict – discord between ourselves and others or conflict within ourselves – is a regular part of the human experience.

Really?

In case you doubt it, I invite you to take a moment to notice what’s going on for you at this time.

Starting with yourself, are there any parts of you that are in conflict with each other?  Are you striving to move forward in some way and yet procrastinating?  Are there things on your “to do” list that, somehow, you are trying to avoid?  Have you set out your New Year vision for more exercise, healthier food, seeking a new job… and yet find that your actions belie your intentions.  If you recognise any example of this in your own life, you probably know just how much frustration, confusion, fear and other emotions you feel as part of this inner conflict.  It could even be that you feel strong emotions – fear, perhaps – about feeling those emotions.  You may even be trying hard to pretend that you’re “fine”.

Are you in conflict with anyone else, either in the way you are interacting with each other or in the way you are thinking of someone or feeling about them – be it a colleague (or colleagues), a friend, your partner or other family member?  Maybe you haven’t said anything and still, you’re fed up with the challenges you face when working with someone or some group of colleagues in your organisation.  Maybe you just can’t face going home once again to your teenage son’s sock pile, or to your partner’s admonitions that you’re late home – again.

Maybe you’ve even had a conversation with someone in the last ten days which was tense, angry, difficult.

On the path of most resistance

Recently, I was witness to an example of a conflict between a manager and one of his members of staff.

The manager, Greg, had found out that Jane, his staff member, had said no to a request from one of the organisation’s major clients.  It was her judgement that the company would struggle to meet the client’s requirements and, what’s more, to do so would be unprofitable.

The first she knew of any problems was when Greg sat her down and instructed her to make arrangements to meet the order – that day.  Jane knew that her team could not do that without letting down other clients and, what’s more, she was confused.  Why the instruction when she had a clear agreement with her boss to say no to any requests which would prove unprofitable to the organisation?  She asked for an explanation and was told Greg would get back to her following a meeting he was scheduled to attend.

This brief exchange left Jane feeling shocked and concerned.  She did, though, want to make clear that she wanted to find an outcome that worked for Greg and for her other clients.  She decided to drop him an e-mail to that effect and to let him know when she was available to talk about how they could fulfil existing orders and make room for this one.  She also included figures so that Greg could assess the profitability of this order.

She was shocked when Greg responded to say that he didn’t want to see her in the office for the rest of the week and would contact her by the end of the week to discuss any further disciplinary action.

Greg’s action put him squarely on the path of most resistance.  Rather than work with Jane, who had expressly told him she wanted to meet with him to find a way forward that worked for them both, he chose to work against her.

Fear – and the power of compassion

Greg didn’t know it, but he acted out of fear.

His great fear was that saying no to his largest client would damage a long-standing relationship.  And because it was Jane who had said no, when fear kicked in, he decided she was in the wrong and tried to exercise control.  Jane, who was more than willing to collaborate with Greg to find a way forward, was not happy to be suspended without good grounds.  Instead of holding a meeting to discuss a way forward that worked for everybody, Gregor’s action led to a lengthy process which consumed time and energy without actually working well for anybody.

In truth, we all have our inner Gregs and Janes.  The same kind of conflict occurs when we sponsor one part of ourselves at the expense of another.  Yes, we (that’s you and one part of you) think it’s a good idea to do do x – but goodness, how frustrating that one part of us is standing in the way!  What a stupid part!  It’s totally irrational!  Let’s push a little harder… push through…  The trouble is, whether we are dealing with inner conflict or conflict with some other person or group of people, this approach increases the struggle, the effort, the time needed to find an – often imperfect – way through.

In my work as a coach, I have found that struggle ends when compassionate collaboration starts.  In my conversations with clients, I invite them to notice what each part of them is really wanting.  As clients let go of judgement and start to really listen, they open up the possibility that parts of them that have been in conflict can begin to collaborate.  The question “which part of me is right?” gives way to a different question – “how can those different parts of me find ways to ensure all our needs are met?”

In her conversations with Greg, Jane recognised that he felt a great deal of fear.  She decided to stick up for her needs – but not at the expense of her manager’s.  She tried to understand his fears whilst also asking for revisions to the guidance he had given her previously, so that she could support him in managing the company’s relationship with a major client.  She also launched an appeal against the disciplinary action he had taken.

 Surprises on the road to ease

Sometimes, the choice to be present to everyone’s needs – to collaborate from a place of compassion – throws up solutions which surprise everyone concerned.  Jane could not know ahead of time, for example, whether her discussions with Greg would throw up new solutions or lead her to conclude that she didn’t want to work under such a regime.

In my own life, gaining clarity about my baseline requirements for working with one organisation recently led me to realise that yes, we want to work with each other but no, we don’t have the basis for any kind of agreement that would work for me.  I was surprised at just how relieved I felt as I leaned into this clarity and let go of trying to find a way to working together work.  I knew I would prefer to be on good terms than to work under an agreement that didn’t give me what I needed.

As I shared that, no, I wouldn’t work with this particular client, I let go of struggle and stepped into ease – and a new set of possibilities.  I was able to do this and to stay on good terms with a potential work partner because I gave full weight to my needs – and theirs.

It takes time and commitment to practise compassionate collaboration.  At the same time, to do so opens up ways to increase your effectiveness and create ease in your role as a leader and beyond.  I don’t want to understate the effort and discipline involved to develop in this area but I do want to offer you a first step:

I invite you to identify just one inner conflict or conflict with others and to get curious about what you need.  Get curious, too, about what others need.  And whether out loud or in your own heart start to say – to yourself, to others – “Hello.  I see you.  Your needs matter.”

On the path to greater ease – knowing what you want

Alice:  Would you please tell me which way I ought to go from here?

The Cheshire Cat:  That depends a good deal on where you want to get to

 Lewis Carroll

Alice in Wonderland

I’ve been thrilled to get back to work this month – coaching at the Sunday coaching clinic in Harley Street as well as a raft of feedback sessions for participants on a High Potential development programme and their managers.  This is work I love – getting beyond symptoms to help people to identify and address core issues.

It happens that, in coaching, the most fundamental question often addresses clients’ core issues.  The question?  What do you want?  The issue?  Do people know what they really want?  Of course, this question gets dressed up in many ways.  It also applies in many areas.  And still, it applies.

As a leader, the question of what you want can be extra tough.  Not only do you need to find your own direction but also you need to find everyone else’s.  Because, make no mistake, everyone is looking to you for direction.

The challenge of knowing what you want

In saying this, there’s something I want to make clear to you.  If you find it difficult to know what you want, if you feel confused or anxious, frustrated, lost or even at a loss, you’re not alone.

Recently, for example, one client told me how angry he has been feeling for months on end.  Angry.  Out of sorts.  And he didn’t know why.  His situation is not uncommon and may even have some resonance for you.  You find yourself feeling strong emotions which sometimes take you by surprise and yet you can’t connect them to anything you recognise.  You know you’re experiencing strong emotions but you don’t know what you really want.

Why is it so difficult to know what you want?

Over the years, I’ve discovered that there are all sorts of reasons why people struggle to know what they really want.  It’s not that they never know what they want (though it might be). Still, there are challenges we all face when we try to answer the question “What do you want?”  I wonder if any of these apply to you?

You’re supposed to be the leader, and yet, somehow, you’re not in charge.  Remember that “go for growth” agenda you were working towards?  Just as your team members were really starting to make progress you hit a major barrier.  In the old days, it was a new emphasis on quality or a failure by your colleagues in manufacturing to respond to demand.  More recently it was a major world recession.  Perhaps now, it’s a new CEO with a new agenda or, worse still, with no agenda, so that you find yourself in a holding pattern whilst you wait to hear about his or her conclusions from yet another major review.  Any which way, just as you felt you were really making progress you found you were moving in the wrong direction.

Perhaps, though, the issue is not a change in direction from the top.  No.  In a world which emphasises selflessness, commitment to your employing organisation or some other form of looking after somebody else’s needs, you’re struggling to muster a kind of inner permission to attend to your own needs – openly, honestly and fully.  You’re feeling out of sorts and you know things aren’t working for you but you don’t know what you really want.  Your career direction is unclear.  You’re struggling in your relationship with your boss, your spouse or even your children.  And because you don’t know what you want, you can’t begin to make progress in the right direction.

Maybe, though, the thing you wanted turns out not to be the panacea you thought it was.  You got the promotion you have been working towards for years and still, you’re not happy.  Your partner agreed to the move you discussed for weeks and weeks on end but you find that what should have been an exciting adventure is at the cost of a frosty silence between you which leaves you feeling angry, anxious or dismayed.  Your boss has responded to requests you made and has followed through to make things happen and still, somehow, you feel uncomfortable and you know your needs are not being met.  The bottom line is this:  you thought you knew what you wanted but you weren’t happy when you got it.

Sometimes, it’s hard to reach agreement with your colleagues about a way forward for your organisation.  Equally, at times, it’s your own inner team which is not pulling in the same direction.  Some part of you is pushing for action, progress, results… and yet, in practice, you are not taking some of the actions you know are key to success.  You shout louder at the part of you that is saying no to those actions… and meet more and more resistance.  You know what you want and feel frustrated and angry – with yourself.

As much as you want to know what you want, you also need compassion for the not knowing.

The world in your hands

At the turn of the millennium, I was heavily involved for a while in developing leadership in schools.  As a member of a team of people accrediting trainers on a national leadership programme for serving headteachers, I sometimes felt I was meeting a whole generation of headteachers.

Many of them were weighed down by the number of directives from the government of the day.  They felt that their autonomy was slowly being removed – they were increasingly responsible for results and yet they had less and less choice about how to achieve them.

Not every headteacher felt that way.  I remember one who told me that, faced with a new government white paper he would take a look at what was coming his way.  “We’re told we’re being consulted,” he said, “but you know that what’s in the paper will ultimately be implemented”.  His response?  To think about how he could use new developments in government policy and legislation to serve his own agenda.

It seems to me that whilst many of his colleagues carried the weight of the world on their shoulders, he carried the world in the palm of his hands.

What the headteacher knew

I’m not sure he even reflected on it, but this headteacher knew, by his experience, how much easier life can be when you know what you want.  He knew his purpose as a headteacher was to serve a community of children.  He wanted to help them to reach a level of educational attainment that would support them in finding employment and in leading meaningful lives.  He wanted to build the sense of self-belief and the emotional intelligence they needed as a foundation for success.

Having this level of clarity about what he wanted in his role as a headteacher meant that Arthur (let’s call him Arthur) had a basis for making decisions.  If he felt that serving on xyz committee would support him in supporting the children in his care he would say yes – but he could, equally, say no.  If he spotted an opportunity to serve the children more effectively he would pursue it with vigour.  Faced with a new government paper he would – rather than feeling crushed by the weight of yet more legislation – ask “how can I position this to serve the children?”

Arthur’s vision was simple, and at the same time, it made life easier for others in the school, too.  Arthur constantly spoke about activities in the school in the light of this vision.  How would a new project support the school in serving the children?  What more could staff do to support the children?  Over the years, the school’s ongoing policies and practices – which were often seen as highly innovative – were designed to support the children.

This kind of clarity attracted like-minded people to serve on the school’s staff whilst repelling others.  It was hard to feel comfortable in the school if you didn’t share such a clear agenda.  It was a source of energy and engagement.  It was a source of ease.  It’s not that people didn’t work hard – they did.  But they had clarity, focus and direction.

On the path to knowing what you want

Arthur knew what he wanted and he’s not alone.  In business, as in the world of education and elsewhere, some people seem to have a clear and unfailing idea of what they want.

Many do not.

To be more precise, for most people, knowing what you want is a path of learning and exploration.  It requires skills.  It requires attention.  And because what we want in one moment may be different from what we want the next it requires presence.

This quality of presence helps us to understand both the big “what do I want?” and how our most fundamental vision can be manifest at particular moments in time.

As I draw to a close, I wonder, what do you want?  More precisely, I wonder, to what extent do you know what you want?  I invite you to take a moment to check in with yourself:

  • What mark out of ten would you give yourself for the clarity of your vision in your role as a leader?
  • What mark out of ten would you give yourself for your clarity of vision for your life as a whole?
  • What mark out of ten would you give yourself for how clearly you know what you want right now?

Perhaps, like Arthur, you know what you want.

But if you don’t, I invite you to bring compassion to your unknowing and to everything that comes with it.

And in case you don’t, I want to say that to learn to connect with what you really want is also to release struggle and to move towards greater ease.

Welcome.

From frustration to empowerment on the road to leadership

Recently, I was delighted to celebrate with a friend who has been waiting for some time for the right job opportunity to open up at his place of work.

It’s been a long wait.

He’s not alone.  Recently, I’ve noticed how many people I encounter who feel stuck in a rut as they try to open up their first opportunity to lead others.

You want to lead… but how do you secure your first leadership role?

Maybe you, too, have struggled on the road to leadership.  If you have, perhaps you’ve encountered some of the problems my clients are facing right now.  Perhaps, even, the memory alone is enough to make you wince.

Firstly, if your employer is up to scratch with modern methods of assessment and recruitment, they probably have a well-designed competency model and some ways to find out to what extent you have the competencies you need to lead others.

This is all very well, but as you seek to open up your first opportunity as a leader, this can leave you feeling concerned and anxious about the vicious circle that faces you.  How can you develop your competencies as a leader without having the opportunity to lead?  And how can you open up the opportunity to lead in a system which expects you to have the skills you need before you take on your first leadership post?  Already, you’re feeling frustrated.

Maybe, you’re working in an area where leadership roles are particularly hard to come by.  In one organisation I work for, for example, my clients in HR joke about just how senior they can become without ever having held a line management role.  But it’s a hollow joke.  It leaves people feeling very vulnerable when, already senior and highly visible, they suddenly become a line manager for the first time.

And you?  Maybe you’re working in a highly specialist area where teams are small and the opportunity to take on a line management – let alone leadership – role is rare.  You’re ready and eager, but you’re having to wait.

It doesn’t help that, in straitened times, the number of opportunities has reduced.  You have to wait longer for the next likely opportunity to open up.  You look around you and you realise that, well, everyone else is waiting, too.

You could look beyond your own organisation, though if you’re like the friend I mentioned right at the top of this posting, you may know you’re working in an organisation you really enjoy – you don’t want to move.  Or maybe (do not pass go, do not collect £200.00) you realise that if you can’t persuade your current employer you can lead, you’ll have even more difficulty persuading a bunch of total strangers.

As time goes on, you become more frustrated.  As time goes on, you become more disheartened.

Thank heavens you don’t need a job as a leader to learn to lead

Yes, that’s right.

Thank heavens you don’t need a job as a leader to learn to lead.

More than anything, I’ve noticed that people feel most disempowered on the road to leadership when they believe they have to be in some kind of leadership role in order to learn to lead.

It isn’t true.

Meditations on a butternut squash

131016_butternutsquash

If you’re a regular reader, you may recognise this photo.  You may even recognise the heading – back in October I wrote a blog posting entitled Meditations on a butternut squash at a time when I was feeling particularly exhausted.

The thing is, I’m not really a gardener, or at least, I didn’t think I was.  Even so, I did something this spring which – in a modest way, at least – turned out quite well.

Firstly, I had the idea that if the butternut squash I buy from my local market grow from seed and contain seed, perhaps I could grow a plant from the seed inside of one of those butternut squash.  I started my experiment by harvesting the seed (so many of them!) from a squash I bought and laying them out on a small cardboard tray to dry.

Do you remember how cold it was last winter?  I didn’t start planting until late in the season – it was too cold, I knew I would be away just after Easter, and besides, I was planning a *ahem* fiftieth birthday party in April.  Still, after my birthday, I planted a few of the seeds and, when they had grown into plants and were a few inches high,  planted them in my garden.

The butternut squash in the photo is the result of this experiment.

Leadership – growing from seed

Leadership is not like a butternut squash and still… if you’re feeling frustrated on the road to your first leadership role, it’s worth remembering that leadership does develop over time rather than overnight.  It’s also worth remembering that you don’t need to be in a leadership role to develop your competency as a leader.

Talking to some of the people I have been working with of late who want to turn high potential into evidence they can lead, we’ve talked about three ways they can begin to develop as leaders without any hint of a leadership role in sight:

  • Use what opportunities you already have to develop as a leader:  If you’re good at delivering (it’s been your trade-mark, right?) you may be overlooking the opportunities to develop your leadership skills.  Remember that piece of work you did with your junior colleague when you had to dive in at the last minute and sort out the mess?  That happened because you didn’t stop to think, when you divvied out the work, what level of supervision you needed to give to help him (or her) so he could get the work right.  This is just one example of the kind of opportunity you may be overlooking;
  • Increase your opportunities to develop as a leader:  As long as leadership equals the next promotion in your mind, you’ll miss any number of opportunities to develop your leadership skills.  Perhaps you could ask for the opportunity to lead a particular piece of work or project team.  Perhaps you can take on the role of interim manager to cover someone else in absentia.  Perhaps there are opportunities outside work for you to take on leadership responsibilities.  (If ever you meet my cousin James, for example, you can ask him about his time as Chairman of the London Symphony Chorus.)  Sports clubs, charities and other ventures need leaders.
  • Learn from other leaders:  Of course, you are probably already learning about leadership (for better or for worse) from your line manager.  There are many more ways to learn about leadership from other leaders.  Look across your organisation, for example, as there anyone you admire as a leader?  Many mentors are chosen by the people they support because they embody the skills people want to develop.  There are, of course, biographies and autobiographies to read and films to watch.

Take a couple of minutes now – just two to five – and find yourself a piece of paper and a pencil (or your digital equivalent).  Start by listing any opportunities you already have and are overlooking to develop your leadership skills.  If you still have time, think about how you can increase your opportunity to develop as a leader.  And if all else fails, brainstorm ways you can learn from other leaders.

If you’re planning your development for the year ahead, you can use this five-minute brainstorm as the basis for a discussion with your line manager or even for drafting your developmental goals.

Leaders – made not born

As I draw to a close I find my long-standing resistance kicking in to the idea that leaders are born and not made.

What rubbish!

The recently-departed Nelson Mandela was 76 years old when he became South Africa’s first democratically elected president.  It’s not that this was his first leadership role – but he was, as president, a long time in the making!

My friend, recently, promoted, had to wait for a long time for the right role because, at his level of seniority, suitable opportunities are rare.  Still, I’ve watched him grow as a leader through a succession of roles in the fifteen years since I first assessed him on behalf of a client.

For you, too, your current challenges – with all their attendant frustrations – are just a beginning.  I wish you well.  Please stay tuned if you want to continue to learn.

I’d love to hear what challenges you face as your journey continues.