Working as I do to support people to develop as leaders, I am often struck by the way coaching continues to add value long after it has finished. I’m currently talking to a number of former clients about their experiences following coaching and I look forward to sharing what they have to say.
One conversation I had recently reminded me that the experiences that follow coaching are not all positive – at times there can be a bewildering array of side effects and unexpected consequences. The same truth applies to all sorts of personal changes. This is what I want to focus on today.
I want to preface my posting by adding that, over time, such challenges tend to “come good” and still, they can be hard to fathom at the time. Here are just a few of the side-effects that I have experienced personally or observed in others over the years:
- The “dramatic mistake” when trying something new: Perhaps one of the greatest fears of someone who is making changes is that they will try something new and that it will go dramatically wrong. This can range from sharing oneself – one’s opinions, feelings etc. – more fully with somebody close (our boss, spouse etc.), all the way to taking on a new role which constitutes a significant stretch. In practice, it’s rare in my experience that the most feared outcome materialises and it’s even more rare that the world falls apart when it does. More often, clients take small steps and discover that their fears were unfounded. Even when something doesn’t pan out as expected it can be highly liberating to discover that we can make mistakes and still come through;
- Relationship challenges: A common challenge that we face when we make changes is difficulties in relationships, be they colleagues in the workplace or our loved ones at home. I remember, for example, how one of my friends just fell away when I was in the midst of my professional coach training. She stopped making contact and, when I commented on the change, sent me a letter saying how much I had changed and that she didn’t want to spend time with me any more. I never knew what changes she was observing or what the impact was on her experience of our friendship. There is, of course, a balance to be struck here. At one end of the scale is what we might call the (insensitive) “zeal of the newly converted” – there’s nothing worse than having someone try to impose their new learning on us. At the other end of the scale are the changes we make gently and slowly out of our growing awareness. Sometimes the changes we make serve to deepen and strengthen our relationships. The same changes serve to highlight those relationships that aren’t working. Over time we may find ways to make them work. Equally, we may be faced with the question, can this relationship be made to work – or is it time to step away?
- Facing the truth about an untenable situation: Coaching can support clients in finding ways to respond to challenging situations, whatever they are. Perhaps we take steps to succeed in a role in which we were failing or to manage our relationship with a difficult boss. Perhaps our sales go up dramatically or our profile in the business soars. At the same time, we may become aware that our situation is untenable even whilst learning to handle it well. We’re selling more of a product we don’t believe in, for example, or succeeding in a role at the same time as realising it’s not the right role for us. The immediate joy of making progress can give way to doubts and uncertainty as we go beyond the challenges that brought us to coaching to face some deeper truth. Coming to the right decision can take time and may happen long after coaching is completed;
- The pain that comes with growing awareness: Along the way we may experience feelings of pain and discomfort as we become more aware of things which, previously, were outside our awareness. Sometimes, these may be the very things we needed to learn ourselves. Having learnt to be effective in coaching those we lead, for example, our sensitivities are now heightened when we observe how our peers provide instruction without any support to staff. Perhaps the pain we experience relates to our own unmet needs, especially when we are increasingly aware of them and have not yet found a way to meet them.
Have you experienced these or other unintended consequences of your learning? It may be a time to get back in touch with your coach for a follow-up session. It may a time to be attentive – to notice and to get under the skin of your thoughts and feelings to understand what’s going on. It’s certainly a time for compassion – for yourself, for those around you, including those who stimulate the pain in you.