
There’s an old adage that leaders should “praise in public, criticise in private”. It’s so well established that many people accept it without question – except one. Roger Schwarz, writing in March for the Harvard Business Review’s blog, recently wrote a posting entitled How Criticizing in Private Undermines Your Team. I recommend you read it. Why? Two reasons – maybe three, even four…
- If you hold the view that you shouldn’t criticise in public, this article will help you to test your view against your practical experience and maybe even to revise it;
- If you have any ‘persistent offenders’ in your team, this article may give you alternative approaches – and ones that work;
- This article may deepen your understanding of what it means, as a leader, to hold ultimate accountability for the performance of your team;
- If you’re the “leader” of a family (i.e. a parent), this article includes pearls of wisdom for you in this other leadership role.
In case you haven’t spotted it, Roger Schwarz is author of The Skilled Facilitator and a favourite source for me of leadership and communication wisdom. His regular newsletter is well worth signing up for and his article Ground Rules for Effective Teams can be downloaded for free.