Leadership and employee engagement

John Hepworth, writing on Discuss HR, highlights the role of employee engagement.  As a contributor to this brand-new blog, I take a moment to add comments of my own, recognising the importance of employee engagement in overall performance and the role of leadership in stimulating or undermining employee engagement:

The Hay Group (for whom I worked for a while a few years back) recently reported that employee engagement is at the top of the list of employer concerns right now. Over the years, they have also drawn heavily on research that suggests that organisational climate is the major factor in creating high levels of employee engagement and that the behaviours of leaders are the major factor in creating organisational climate.

One of the interesting things about this is that we now have masses of research that points to the role that emotional intelligence plays in our success at work and still – as John suggests – to recognise doubt and to seek help is to be seen as “weak”. Perhaps, too, leaders fear that to be open to the doubts and fears of others is also seen as weak.

I think of Anne Wilson Schaef, author of numerous books including The Addictive Organisation, who puts forward the idea that the malaises we observe in organisations are simply the reflection (projection?) of our own symptoms.

Which makes me wonder, what does it take to stand up and be counted as a fearful, doubting and emotional human being? And who has the courage to go first?

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